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Overview is the first page you land on when you open a project. It gives you a snapshot of community health for the selected time range without having to dig into individual sections.
Overview 1

Sentiment breakdown

The sentiment panel shows the split of Positive, Neutral, and Negative messages for the selected period, with message counts for each. The 24h sentiment delta shows movement since the previous day. Click View to go to the full Sentiment page.

Key metrics

Six stats across the top:
MetricWhat it shows
MembersUnique members active in this period, with net change
MessagesTotal messages analyzed by the bot
Bot RepliesHow many times the bot responded in chat
IncidentsTotal moderation events, as a percentage of total messages
ActionsBreakdown of deletions, mutes, and bans
Avg ResponseBot response latency

Quick Settings

Four toggles available directly from Overview without opening Settings:
  • Basic chat
  • FAQ responses
  • Emoji reactions
  • Allow bot to ban directly
Changes here apply immediately and sync with the Settings page.

Schedule status

Shows the current bot mode (Chat + Security / Security only / Inactive) and the active time window. Click View to open the Schedule page.

Recent Incidents

The last few moderation events with links to the full incident. Click See All to go to the Incidents page.

Community Highlights

A summary of the last 7 days:
  • Community Loved - most reacted-on messages
  • Most Active - members with the highest message count
  • Most Positive Users - highest average sentiment score
  • Most Negative Users - lowest average sentiment score

Recent Chat

A live feed of the most recent messages in the project. Click View All to go to Chat History. Inline moderation actions (Delete, Mute, Ban) are available directly from the feed.
Last modified on June 19, 2026