Introducing AI-Assisted Moderation

Today we are launching AI-Assisted Moderation. It is the next step in how collony.ai supports your team: instead of only removing bad messages, it now helps with the everyday work of running a community. It answers repeat questions, surfaces patterns worth your attention, and assists your moderators without ever taking the final decision away from them.

What AI-Assisted Moderation does

• Answers common questions automatically, in your community’s voice.

• Surfaces emerging patterns before they become problems.

• Drafts suggested actions for moderators to approve or reject.

• Keeps a clear record of why each decision was made.

Trained on your knowledge base

Generic bots give generic answers. AI-Assisted Moderation is trained on your own documentation, FAQs, and past decisions, so it responds the way your team would. When a member asks how staking works or where to find the roadmap, the answer is accurate and on-brand, not a guess scraped from somewhere else.

It assists your team without taking over. Every important call still belongs to a human, the AI just removes the busywork around it.

Your rules, your tone

Tone matters as much as accuracy. You configure how formal or playful the assistant should be, which topics it can speak on, and where it must hand off to a person. The result feels like an extension of your team rather than a bolt-on chatbot.

Available today

AI-Assisted Moderation is available now on every paid plan. You can see the full breakdown on our pricing page and turn it on for your server in a few minutes.

This is the first of several releases focused on making your moderators faster and your community calmer. We cannot wait to see what you build on top of it.