This Refund Policy applies to collony.ai, operated by MEA Ventures MB.
7-day Free Trial
collony.ai includes a 7-day free trial. No payment details are required to start, and you will not be charged during the trial. You only pay if you choose to subscribe after the trial ends.
7-day refund on first payment
Renewal payments are non-refundable. You may cancel your subscription at any time from your billing portal. Cancellation takes effect at the end of your current billing period, and you will not be charged again.
Renewals
Renewal payments are non-refundable. You may cancel your subscription at any time from your billing portal – cancellation takes effect at the end of your current billing period and you will not be charged again.
How to Cancel
Log in to your collony.ai account, navigate to billing settings, and select Cancel Subscription.
Alternatively, contact [email protected] and we will handle it for you.
EU Consumers
If you are a consumer in the EU, you may have a statutory right to withdraw from a digital services purchase within 14 days of placing your order, in addition to the refund described above. Where this right applies, it takes precedence over the 7-day window.
Contact
For refund or cancellation requests, contact [email protected].
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