Question 1

Is there a free trial?

Accepted Answer

Yes. All plans include a 14-day free trial with up to 250 messages. You can try the bot in your own community without entering payment details.

Question 2

What happens when the free trial ends?

Accepted Answer

Once your 14-day / 250-message free trial is over, you’ll need to select a paid plan to continue using collony.ai. Your data and settings will carry over.

Question 3

Can I cancel anytime?

Accepted Answer

Yes. Plans are billed monthly, and you can cancel at any time. You won’t be charged again after cancellation.

Question 4

Do you offer annual billing or discounts?

Accepted Answer

Yes, annual billing with discounts is available. Contact us to learn more.

Question 5

What’s included in the collony.ai Worker plan?

Accepted Answer

The Worker plan ($199/month) gives you a fully customizable AI community moderator for Telegram and Discord, supporting up to 10,000 messages/month. It includes multilingual support, FUD/spam detection, sentiment tracking, and weekly insights.

Question 6

What happens if we exceed 10,000 messages on the Worker plan?

Accepted Answer

If your usage exceeds 10,000 messages per month, your account will automatically upgrade to the Swarm plan at $299/month, which gives you unlimited messages.

Question 7

How is the Swarm plan different?

Accepted Answer

Swarm starts at $299/month and is ideal for growing communities. It offers the same features as Worker but includes unlimited messages, advanced analytics, usage reporting, and access to token insights via the Coingecko API.

Question 8

Who is the Queen plan for?

Accepted Answer

The Queen plan is built for enterprises and advanced setups. With custom pricing, it offers unlimited messaging, whitelabel branding, platform expansion (e.g., Slack, Twitter), custom dashboards, advanced workflows, on-chain integrations, multilingual support, a private LLM/API, and a dedicated success manager.

Question 9

Can I integrate the collony AI moderator with platforms beyond Telegram and Discord?

Accepted Answer

Yes, this is available in the Queen plan, which supports Slack, Twitter, and other platforms upon request.

Question 10

Do you offer private LLMs or white-label solutions?

Accepted Answer

Yes, both private LLM/API access and white-labeling are available under the Queen plan.

Question 11

What languages are supported?

Accepted Answer

All collony AI moderator plans include multilingual support out of the box.

Upgrade As Your Community Grows

👨‍💻 Worker

🐝 Swarm

👑 Queen

Frequently Asked Questions

Set up an AI community moderator in minutes – and let it run 24/7.